Returns & Exchanges
At NÜ Denmark, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period from the day you receive your order. All items must be returned in their original condition with all tags attached to ensure a smooth refund process.
Return Process
- 1.Register Your Return
Log in to our online return portal using your order number and email address to select the items you wish to send back.
- 2.Pack the Items
Carefully place the items in their original packaging or a sturdy shipping box, ensuring the return form is included inside.
- 3.Attach Shipping Label
Print the prepaid return label provided through our portal and securely attach it to the outside of your package, covering any old labels.
- 4.Drop Off and Track
Hand over your package to the designated courier drop-off point and keep your receipt as proof of postage until your refund is processed.